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Screen locks when calls end
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My Razr M  goes directly to my lock screen when calls end. This happens when the call is ended by either me or the caller. How can I get my phone to remain open?

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Re: Screen locks when calls end
vzw_customer_support
Customer Support

Hello MDgirl77!

Outstanding question. After all, I know I wouldn't prefer my calls to end and then have to input my password again just to get back into my phone.

Now, I do need to ask if what you're referring to happens only when you receive a phone call? I say that because if you phone is idle and you receive a call, once the call ends, no matter which party ends it, you'll be taken to the lock screen since you weren't already in the phone originally. If however this happens after you're already in the phone and you call someone, then we'll want to explore troubleshooting options.

EvanO_VZW

Follow us on Twitter @VZWSupport

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