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Screen will not rotate and only two months old.
Duke209
Member

Droid Turbo will not rotate and tech determined it was a hardware issue after three phone calls and a factory reset. I had a program that told me the gyro was not working to start with. The phone is two months old and clearly a defect. But glad I have the factory warranty and insurance so I can get a REfurbished phone.... I thought I would get a new phone but if over 14 days old then a new phone is not a option for any issues they said. Thanks Verizon.

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Re: Screen will not rotate and only two months old.
Tidbits
Sr. Leader

You sure you didn't turn autorotation off?

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Re: Screen will not rotate and only two months old.
Duke209
Member

Yes it is on in all locations . the X axis has no change from the gyro output. Y and Z axis are still working. Games or camera will not work properly either.

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Re: Screen will not rotate and only two months old.
Tidbits
Sr. Leader

Doesn't matter what carrier you'll get a refurbished even going straight to the manufacturer will do that too