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Shutdown suddenly
RedDroidTurbo
Member

My Droid Turbo suddenly shut down and will not power on.  It had at least 50% battery.

Labels (1)
Re: Shutdown suddenly
vzw_customer_support
Customer Support

Oh no RedDroidTurbo! This will make it hard to use your phone. Let's get it back working for you. Have you tried plugging into charger to see if LED lights up? While on charger, try pressing and holding both power key and volume down keys together for about 30 seconds. This should get the phone to restart.


NicoleB_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Shutdown suddenly
Eddiear
Novice

Verizon Wireless Customer Support wrote:

Oh no RedDroidTurbo! This will make it hard to use your phone.

Brilliant!