Signal isssues since lighting storm
gulfshoresguy79

I live  in gulfshores,al we had a bad lighting storm that took the whole network down for 4 hrs had nothing after it was restored everytime i send a pic (mms)phone goes to no signal for 5 mins comes back to extended network whats the deal btw i lose service now more randomly theres a tower 2 miles away can anyone explain? Im on a island i know coverage shows perfect coverage has to be something going on with towers please help....

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Re: Signal isssues since lighting storm
Amber_Collins618
Enthusiast - Level 1

I had this problem with my rezound. call customer service and they can tell you what's going on with the towers/service coverage and even replace your phone if it's the phone's malfunction.

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Re: Signal isssues since lighting storm
B33
Legend

That is what i would Suggest as Well..Call Customer Service..

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Re: Signal isssues since lighting storm
Wildman
Legend

Sounds like network is not completely back online.. 

How is your call signal, if that is good and data is the only issue it sounds like Verizon fixed the voice side of network and may be still working on data side.

I agree that calling CS should give you more information.

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Re: Signal isssues since lighting storm
gulfshoresguy79

Oh really?

On Jul 25, 2012 9:20 PM, "Amber.Collins618" <community@verizonwireless.com>

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