Sim Card Issues.

[Madkins1492]

Hello,

I just recently purchased a used Droid Maxx.  The phone appears to be in excellent working shape.  Except I cannot get the Sim card to register.  The phone keeps saying it is unknown.  When i attempt to activate on Verizon's website i am told that the Sim card is not compatible with the phone.  Attempted using 4 different Sim cards at a local wireless zone.  Any additional help would be greatly appreciated.

Thanks

[SuzyQ · Accepted solution]

Is the phone branded with Verizon?  Your statement that you get the error "the SIM (a Verizon SIM) is not compatible with the phone" indicates that it's not a Verizon branded phone.  If you put the ESN or MEID # of the phone into this site, it will check to see if the phone is compatible with Verizon's network:

http://www.verizonwireless.com/b2c/nso/enterDeviceId.do