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Text issues with Verizon Extender
DeeceeN
Member

Group texts have not worked consistently since I got this phone last year!  Many messages are stuck with the "download or reject" options.    I choose download...it says downloading for 30 seconds then redisplays the same options.  My husband will be sitting in the same room and gets the messages on his Droid X. 

I have been to the Verizon store (45 miles away) numerous times and no one can help.    Several months ago we added the extender in our home hoping it would improve our phone call capability throughout the house as well as resolve the text messaging.    No such luck.   

Help!

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Re: Text issues with Verizon Extender
vzw_customer_support
Customer Support

DeeceeN,

No need to fret because we'll have those texts going through lickety split. What's your zip code? Does this only happen indoors? And how long has this been an issue?

EvanO_VZW

Follow us on Twitter @VZWSupport

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Re: Text issues with Verizon Extender
DeeceeN
Member

Sorry I missed your reply.

Zip 76049     This has been going on ever since I bought this phone.    Mainly indoors.

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Re: Text issues with Verizon Extender
vzw_customer_support
Customer Support

DeeceeN,

No worries, we are here for you! Can you please send a private message with your phone number so that we can investigate your line and account further? Thanks so much for your patience in this matter.

WiltonA_VZW

Follow us on twitter @VZWSupport 

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