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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Turbo 2 - Black screen when accessing Phone Settings

I've had this happen multiple times now where when pulling down the notification bar and choosing the settings cog icon results in a black screen where only the top notification bar and lower 3 navigation icons appears.  Even after waiting a bit, pressing the back icon or trying to access the settings by choosing the cog icon again still does nothing until I turn off the display and unlock the phone again.  The last time this happened, even that did not work and I had to completely reboot.

I've had this phone for a week so the good news is I should be able to factory reset it without too much loss of time invested.

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