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Turbo charger and green line in the screen
CWIELAND2008
Newbie
‎07-18-2016 02:52 PM

My turbo 2 has developed a green line that is on the right side of the screen that will not go away, and my turbo charger will not charge the phone but it will charge with a regular charger. Phone is only 10 months old? Any ideas on what is up with my phone?

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Re: Turbo charger and green line in the screen
Ann154
Community Leader
Community Leader
‎07-18-2016 06:59 PM

Have you contacted Motorola yet to see what your warranty repair option might be?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Turbo charger and green line in the screen
bd94s10
Specialist - Level 2
‎07-19-2016 09:11 AM

Moto or VZW should be able to swap out the device. Do you have the latest software update on the device? Asking as others have had challenges and the latest update was supposed to resolve the issue.

Link: http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/

Turbo2.jpg

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