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Turn on notification
Vikki81
Member

I have a Motorola turbo and when I am on a call it does not beep to let me know that I have receive text message. Is there any way to turn this on so I will know that I have received a message?

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Re: Turn on notification
vzw_customer_support
Customer Support
Vikki81, making sure that your phone alerts you while on a call that you have an incoming texts is important! Sometimes phones can alert you audibly or by vibration, depending on the volume setting you are currently on. Have you tested with the phone set to only vibrate, or with the ringtone volume up around mid or high? Typically the tone will be out of the earpiece to alert you.

Keep us posted!

NicandroN_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Turn on notification
Vikki81
Member

I called technical support and spoke with a lady named Jessica and she has

the same phone and she stated that this phone does not alert you during a

call that you have received a text message. I have tried all of those

solutions and nothing has worked.

On May 13, 2015 8:17 AM, "Verizon Wireless Customer Support" <

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