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USB port connection, Razr M
Purple25
Member

Over the past couple months I've been having problems charging my phone. It wasn't always that way, and I've noticed that only new chargers stay in the port completely and allows my phone to charge efficiently. If I use any other charger, I have to fidget with it before it charges the phone.

Any ideas what I should do???

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Re: USB port connection, Razr M
vzw_customer_support
Customer Support

Hi there Purple25!

Making sure your Razr M stays juiced up is definitely important! I will be delighted to make sure we maintain a solid connection.

Most devices gather a stronger charge when using the same type of manufacture charger. For example, Motorola phones charger better with Motorola chargers.

Can you please provide some details about the chargers you're using? Are they Motorola chargers?

Thanks!

MelissaM_VZW
Please follow us on Twitter @VZWSupport

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