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Unread emails not deleting.
Arizona623
Member

Ever since the update I'll delete an unread message in my inbox and when I try to delete it in trash folder it will not delete. It'll go to the unread folder and when I swipe to delete or put a check on it and hit trash icon it goes away but will come back to unread folder when I open back up.

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Re: Unread emails not deleting.
vzw_customer_support
Customer Support

Let's make sure those emails stay deleted, Arizona623. What kind of email account are you using (Gmail, Hotmail, AOL, etc)? If you check your email account from a computer are you able to successfully delete these emails? If so, does this also update on your phone that these emails have been deleted?

AndreaS_VZW
Follow us on Twitter @VZWSupport

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