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Update droid turbo
slh2040
Member

My phone tells me Install Deferred when I'm checking to see if my phone needs an update. Latest update was Oct 10, 2015. The last update was interrupted and I wonder if that is the issue. If it is, how do I get the latest update?

thanks a bunch!

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Re: Update droid turbo
Ann154
MVP MVP
MVP

Do you have the DROID Turbo 2 or the original Droid Turbo?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Update droid turbo
slh2040
Member

Original

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Re: Update droid turbo
Ann154
MVP MVP
MVP

The 10/07/2015 update is the latest version of the OS. http://www.verizonwireless.com/support/droid-turbo-update/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Update droid turbo
slh2040
Member

Even though it says SYSTEM UPDATE AVAILABLE?

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Re: Update droid turbo
Ann154
MVP MVP
MVP

Apparently.

If you had the Droid Turbo 2, then I would have said there was an update.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Update droid turbo
vzw_customer_support
Customer Support

slh2040,


We want you to have the most recent software that's available for your Turbo. Can you tell us the version that's currently installed in your phone http://vz.to/1lDkRs4 ? Also, please share what happens when the update is interrupted. Any error messages?


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Update droid turbo
slh2040
Member

5.1 is what I'm running

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Re: Update droid turbo
vzw_customer_support
Customer Support

We want your device to work flawlessly. What happens when you try to update the software? Do you receive any errors?
RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Update droid turbo
slh2040
Member

It just says that my phone is up to date. But I have that message I posted in my original comment

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