Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Updated my Razr Maxx HD this morning and can't text -- won't open up. Grrr! Not happy. Has anyone else experienced this problem? Is there anything I can do?
vardine11
Member

Where do we go for fixes on this latest update?

Labels (1)
0 Likes
Re: Updated my Razr Maxx HD this morning and can't text -- won't open up.  Grrr!  Not happy.  Has anyone else experienced this problem?  Is there anything I can do?
vzw_customer_support
Customer Support

Let's get you back to messaging, vardine11! Are you getting a specific error when trying the message app?  Are you using the standard app or a 3rd party download for Messaging? Try Settings>Apps>Scroll to All>Scroll to Messaging>Clear cache and/or data.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes