Upgrade

[pinelawn12]

I need to upgrade the operating system on my phone. I do not want a new phone. My financial institution said that I have to upgrade to a 7.0 system or higher. I need help with this. Thanks

[Tigerstep]

Android 7 came out 4 years ago. If your phone is too old to even have that version, nothing Verizon can do about it.

[vzw_customer_support]

pinelawn12, we are here for you and will be happy to help make sure that you can get the update ready for your phone. So we can help, please send us a Private Note. JoseL_VZW