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Correct Answer!
Upgrade
pinelawn12
Member
‎09-26-2020 12:01 AM

I need to upgrade the operating system on my phone. I do not want a new phone. My financial institution said that I have to upgrade to a 7.0 system or higher. I need help with this. Thanks

 

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Correct Answer!
Re: Upgrade
Tigerstep
Sr. Member
‎09-26-2020 01:51 AM

Android 7 came out 4 years ago. If your phone is too old to even have that version, nothing Verizon can do about it.

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Correct Answer!
Re: Upgrade
vzw_customer_support
Customer Support
‎09-28-2020 12:43 AM

pinelawn12, we are here for you and will be happy to help make sure that you can get the update ready for your phone. So we can help, please send us a Private Note. JoseL_VZW

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