Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon Advertised the Turbo as one of the first devices to receive Lollipop, is this False Advertising?
modebt
Member

If Verizon had not promoted the Turbo as being one of the first phones to receive the newest Android Lollipop software, I would not be as upset.

When you sell something with the promise of an upgrade in the very near future and months and months pass without any explanation it deteriorates your relationship with the customer.

This appears to be a clear case of False Advertising.

No attempt has been made to address the customer concerns of not getting that which was paid for.

Why is it OK for Verizon to ignore our requests for a status update on the release of new software?

I would like to hear comments on this.

>> Edited to comply with the Verizon Wireless Terms of Service <<

Message was edited by: Verizon Moderator

Labels (1)
Re: Verizon Advertised the Turbo as one of the first devices to receive Lollipop, is this False Advertising?
rcschnoor
Sr. Leader
Sr. Leader

It has always been Verizon's practice to announce updates only within a couple of days from being released. Once it is ready to be released, Verizon releases it. Until it is ready, there isn't really a solid date available for when it will be ready.

Re: Verizon Advertised the Turbo as one of the first devices to receive Lollipop, is this False Advertising?
gggggg
Novice

FCC would like to know about the "false" advertising. 

0 Likes