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Re: Verizon where's the Droid turbo 2 marshmallow update?
Halfcent1
Member

Here's what my phone did. It downloaded part 1 of 2 overnight and I found it had an update waiting for me this morning. So I ran it. Then it said it needed to download part 2, so I started it, and on WiFi it said it would take 20 minutes. Well, I didn't have that long, so I canceled the download thinking I was just do it at home tonight, which is right now. So now, the phone won't do it.I check for system update, and it says the software is up to date. Under last system update, it says "Software not updated to 24.14.11.en.US. Download canceled". So now I'm stuck at the part 1 of 2 step with no apparent way to get part 2.

Re: Verizon where's the Droid turbo 2 marshmallow update?
masch
Member

I have the same problem. It says it was going to reboot and never did so when I checked the last system update it says download failed.

Re: Verizon where's the Droid turbo 2 marshmallow update?
Skippy214
Member

That's exactly what mine says. Factory reset the phone as well. On turned back on it still said update failed.

Re: Verizon where's the Droid turbo 2 marshmallow update?
Wavebuster
Member

Same on my phone.

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Re: Verizon where's the Droid turbo 2 marshmallow update?
AlexS77
Member

Verizon is looking like a bunch of idiots in my opinion. Release an update, pull an update, release an update, update fails?

Put your left foot in, take your left foot out, put your left foot in & shake it all about....

Re: Verizon where's the Droid turbo 2 marshmallow update?
Cjw1208
Member

My phone says it failed.  Several restarts and check for updates and nothing.  Please help.

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Re: Verizon where's the Droid turbo 2 marshmallow update?
Richee
Member

Lucked out, huge bug going on

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Re: Verizon where's the Droid turbo 2 marshmallow update?
Skippy214
Member

How do you know about a bug going around?

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Re: Verizon where's the Droid turbo 2 marshmallow update?
TomTrails
Member

Glad to know a factory reset doesn't work so I don't have to try it myself. Verizon got me all psyched to try Marshmallow just to pull the rug out. Downloaded part 2 but won't install. Phone says it failed but also says it's up to date.

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Re: Verizon where's the Droid turbo 2 marshmallow update?
TomTrails
Member

Just chatted with Verizon support and was told that the Marshmallow update for Droid Turbo 2 is "on hold".