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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

Has anyone had problems deleting voicemail? I can listen to the voicemail's but I can't delete them. In addition the VM icon stays on top of screen.

Labels (1)
Re: Voicemails
Customer Support

ChiefBob17 - Let's help get those voicemails moving along, Bob. With regards to the voicemails that you listen to and attempt to delete, are you listening to them using Visual Voicemail, or are you dialing *86? Sometimes there are voicemail messages that can get stuck in the system, and they need to be deleted by actually calling in to your Voicemail. If this has been done, please hold down both the Power button and Volume down keys, simultaneously, until your phone shuts off. This can help clear that symbol if it is just randomly appearing back again.

Let us know if this helped out. If it still continues, we are here to further assist and troubleshoot.

Thank you ChiefBob17.


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