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When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
PaulMin
Member

My Droid Max use to work fine with this. When a text comes in and I'm driving it says new text say listen to here it now. Then all garbled sound is heard. It has become unusable for this.

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
tikibar1
Sr. Leader
Sr. Leader
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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
janetbakker60
Member

I am having same problem with my MotoX

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
janetbakker60
Member

I called customer service and they can't find an answer.

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
vzw_customer_support
Customer Support

janetbakker60, we don't want this to be a problem for you too! Did you recently retrieve a software update on your phone? Have you tried powering your phone off/on to soft reset it?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
PaulMin
Member

I've turned the phone off, got the update, turned the phone off and back on again. Still have the same issue.

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
vzw_customer_support
Customer Support

I appreciate you taking the time to complete those tasks with the phone, PaulMin!
Are you using a different text message app that was installed from the Play Store?

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
tikibar1
Sr. Leader
Sr. Leader
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Re: When I get a text it says say listen to here it now. The sounds is all garbled and unusable. It use to work fine.
PaulMin
Member

I am using Motorola assist when this happens. It is the only app I use for the car.

I did try the setting in assist to use the alternate sound or whatever it's called. Will see if that helps.

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