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Where's my SD Card...?
klipster
Member

Can you please explain why I can no longer access my SD Card when I plug my

phone into my PC...?

Ever Since Kit Kat 4.4.2 the SD card is not showing up in Windows

Explorer...

How can I access the data that is on that card...?

Thanks,

Klipster

--

186,281.7 miles/second - It's not just a good idea, It's the law...

Labels (1)
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Re: Where's my SD Card...?
SoccerRef12
Sr. Member

Klipster,

Go into your settings & ensure USB Mass Storage is enabled.

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Re: Where's my SD Card...?
klipster
Member

SoccerRef12 <https://community.verizonwireless.com/people/SoccerRef12>,

Looking under storage, the SD Card does appear there... It shows 29.6 GB

with 23.77 GB available...

I don't see any options to enable/disable the SD Card...

There are options to Unmount SD card, Erase SD card, and a Greyed Out

option to Mount an USB Disk...

I can see the SD card in settings.

The problem is I no longer can see/access the SD Card in Windows Explorer

when attached via USB to my PC...

Thanks.

On Mon, Jun 2, 2014 at 2:46 PM, SoccerRef12 <forums@verizonwireless.com>

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Re: Where's my SD Card...?
klipster
Member

SoccerRef12 <https://community.verizonwireless.com/people/SoccerRef12>,

I just found something under USB Connection hidden behind the elipse(...)

at the top of the screen...

USB computer connection has an option:

Media Device (MTP)

Lets you transfer media files on

Windows, or using Android File Transfer

on Mac (see www.android.com/filetransfer)...

After plugging my phone into the PC and turning on this sqitch I am now

prompted to:

"Install Motorola Device Manager"

There is an additional setting that appears when you click on Media device

(MTP) that allows you to toggle on/off the software installation prompt on

your PC...

The other important note is that there is another option on this screen

that says:

Camera(PTP)

Lets you transfer photos using camera software, and transfer any files on

computers that don't support MTP.

Important to note that MTP and PTP are mutually exclusive and cannot be

both on at the same time...

It's one or the other...

I'll try the MTP option and see if the SD card reemerges...!

Thanks...

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Re: Where's my SD Card...?
klipster
Member

I can't run MotorolaDeviceManagerSetup from this PC so I'll have to try it

from home later...

Will let you know...

Seems cumbersome to have to install software to access the SD card when

that was never necessary before...

Perhaps I'm headed down a rabbit hole...?!

Thanks.

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Re: Where's my SD Card...?
klipster
Member

Okay, so, turning off the software install prompt while connected via USB

caused the PC to load the necessary drivers and voilà, the SD card now

appears in IE...!

Subtle little change...

Thanks...

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