Why Can I Only Make Calls If My Phone Is On Speaker?

[DANKAP94]

Could you please advise what I need to do to fix, only able to make phone calls while in speaker?  Help

[vzw_customer_support]

We're concerned to hear this, DANKAP94. Just to clarify, can you make a call however, they're unable to hear you on the other end? If so, could you please record a video to see if you can hear your audio in the playback? Can you not open the call feature unless your device is in speaker mode?

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