Have a phone you love? Get up to $500 when you bring your phone.
$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
We're very sorry to hear that you're still experiencing these issues, regardless of charger type. Most likely, since the issue happens no matter how you attempt to charge, there is a device/battery issue. We'll need to know what type of device you have. You mentioned a Turbo X. There is no Turbo X, so we'll need to know if you're talking about one of the Turbo series phones or one of the Moto X series phones. Please let us know what the specific device model is when you get a chance.
EricW_VZW
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If my response answered your question please click the _CorrectAnswer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thanks for confirming that for us, Daddio17. Let's see what our options are. We certainly want you to have a working device. This phone does have a non-removable battery, so our options will depend on how long you've had the phone, if it's ever been damaged, and what features you have. I'll send you a private message in the forum system, so we can have a look.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _CorrectAnswer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!