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Why Won't My Device Charge With My Car Charger?
Daddio17
Member

My Droid Turbo X will not charge for my car charger I've swapped out 3 chargers still no luck any ideas ? Also it's not the fuse and it's not the outlet in the car cuz I use other thing from it works

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Re: Why Won't My Device Charge With My Car Charger?
sprmankalel
Leader

I assume that this Droid Turbo charges on the home charger.

Is it not charging in the car at all or is it charging slowly in the car?

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Re: Why Won't My Device Charge With My Car Charger?
Daddio17
Member

Very slowly.. and if i use my phone at all while it is charging it almost

seems like it's going backwards.. yes it does charge at home but I have

gone to wireless charger seems to me the port may be going bad. Is this

fixable and how is it diagnosed? Thx

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Re: Why Won't My Device Charge With My Car Charger?
bearone21
Leader

defective charger!!

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Re: Why Won't My Device Charge With My Car Charger?
Daddio17
Member

I've swapped it out with a new one still same results..

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Re: Why Won't My Device Charge With My Car Charger?
bearone21
Leader

a new one for the turbo x or generic??

new can be defective.

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Re: Why Won't My Device Charge With My Car Charger?
Daddio17
Member

New from verizon

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Re: Why Won't My Device Charge With My Car Charger?
sprmankalel
Leader

I don't know what this Turbo X is. I didn't see it on the website. If your car charger has red on the part that plugs in to the phone then it is a quick charger and your phone should charge quickly if it is quick charge capable. Otherwise it will charge slowly.

However, your port could be bad. If you are using wireless charging, how does it charge when you plug it in with the charger that it came with?

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Re: Why Won't My Device Charge With My Car Charger?
vzw_customer_support
Customer Support

Daddio17, we always want to make sure that you're properly able to charge your device. We know how important it is to have a phone that you can rely on throughout the day. Let's work together on getting this resolved.

You've mentioned that you have a wireless charger at home. Just to clarify, are you not using any wall chargers with the device? It's only being plugged in when you're attempting to use the car charger, correct? When you plug the phone into the charger, do you notice that you may have to wiggle the charging cord at all?

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why Won't My Device Charge With My Car Charger?
Daddio17
Member

That's pretty much the case I do wiggle it some ..But I've been into my

local vzw store three times now and no one seems to care about fixing the

issue they just want to sell me more product. I do have a new charger for

the car given to me by the stroller and that didn't fix the issue..

frustrated...

On Apr 27, 2017 11:56 AM, "vzw_customer_support" <forums@verizonwireless.com>

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