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Why am I getting an Error code 248?
Angellware1
Member

Keep getting this message on my droid turbo turned off advanced calling still get the message

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Re: Error code 248
SuzyQ
Sr. Leader
Sr. Leader

You said you turned off Advanced Calling - on the phone AND through your account?  You can disable it on the phone, but you also need to remove the feature from your Verizon account (log in to verizonwireless.com and go to your account products and features, REMOVE Advanced Calling.)

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Re: Error code 248
vzw_customer_support
Customer Support

I would find that recurring message annoying. Let's do all we can to help stop it. Angellware1, does the Error Code alert pop up after performing certain activities every time?


It is typically associated with Advanced Calling & Ringback Tones, so I fully understand you turning off Advanced Calling.


Did it start after any app or OS updates?



NicandroN_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Error code 248
Angellware1
Member

New phone cannot get ringback to work the turbo is what I have now. Every

time I go to manage ringback I get error code 248

On Jul 20, 2015 8:51 AM, "Verizon Wireless Customer Support" <

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Re: Error code 248
Snn5
Sr. Leader

Remember, ringback tones will NOT work with Advanced Calling enabled.

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Re: Error code 248
SuzyQ
Sr. Leader
Sr. Leader

You said you turned off Advanced Calling - on the phone AND through your account?  You can disable it on the phone, but you also need to remove the feature from your Verizon account (log in to verizonwireless.com and go to your account products and features, REMOVE Advanced Calling.)

View solution in original post

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Re: Error code 248
Angellware1
Member

I have it off

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Re: Error code 248
Snn5
Sr. Leader

Have you removed the feature from your account in My Verizon as mentioned above?

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