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Why can't I Transfer Photos From my Droid Razr to my Desktop?
hba123
Member

I transfer photos from my Droid Razr to desktop with USB cable every day or so.  For the past few days, I have been unable to do this.  I keep getting the message that there are no new photos when I know that there are.  Please help.

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Re: Problem Transferring Photos From Droid Razr to Desktop
Ann154
Expert
Expert

Try changing it to the camera option or a different USB port.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Problem Transferring Photos From Droid Razr to Desktop
Ann154
Expert
Expert

Have you checked the phone notification shade to verify the USB connection type it set correctly?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Problem Transferring Photos From Droid Razr to Desktop
hba123
Member

Hi.  Yes, it is set to Media device MTP as it always is.  Very frustrating.

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Re: Problem Transferring Photos From Droid Razr to Desktop
Ann154
Expert
Expert

Try changing it to the camera option or a different USB port.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Problem Transferring Photos From Droid Razr to Desktop
hba123
Member

OMG  That worked.  I am not great with technology so would you tell me what that did, what the difference is?  Thanks so much!!

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Re: Problem Transferring Photos From Droid Razr to Desktop
hba123
Member

I switched to camera option,

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Re: Problem Transferring Photos From Droid Razr to Desktop
Ann154
Expert
Expert

It is a different protocol configuration for the computer and the device to "talk" to each other.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Problem Transferring Photos From Droid Razr to Desktop
hba123
Member

I see.  Once again, thanks so much for helping me!!  Have a nice weekend.

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