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Why can't I activate my Droid Maxx in Italy?
gaetano
Member

Hello, I live in Italy and gave me a motorola droid verizon maxx. Inserting the sim Italian manager does not recognize it. How can I ask for the unlock codes to verizon? or this phone in Europe is to be thrown away? Thank you and have a nice day.

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Re: motorola droid verizon maxx locked in italy.
Snn5
Sr. Leader

Verizon's 4G phones are sold unlocked, however, to activate them you need a Verizon account and must activate within the United States, after that point, they can be used overseas with any compatible carrier.

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Re: motorola droid verizon maxx locked in italy.
Snn5
Sr. Leader

Verizon's 4G phones are sold unlocked, however, to activate them you need a Verizon account and must activate within the United States, after that point, they can be used overseas with any compatible carrier.

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Re: motorola droid verizon maxx locked in italy.
gaetano
Member

But I who I live in Italy and I phone in here, how can I do to activate an account verizon? I need to register on the site verizon? Thanks for your kind response.

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Re: motorola droid verizon maxx locked in italy.
Snn5
Sr. Leader

You must live in the United States to open a Verizon account.  In your case, you'd be best selling the phone to a person who can use the phone.

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Re: motorola droid verizon maxx locked in italy.
vzw_customer_support
Customer Support

I want to see you enjoying that MAXX, gaetano. The good news is that Verizon Wireless does not lock our global 4G LTE devices, like the MAXX. There's no code needed from us to be able to activate the phone using your local SIM but you will need to reach out to your Italian service provider for help with ensuring you have the proper Nano SIM (not a cut-to-size SIM) and to get the device activated. http://spr.ly/6582BuBaa*


JenniferH_VZW
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