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Why can't I get phone service even though I am getting e-mails?
aeckard
Member

my droid maxx says "no service", getting wireless email, but no phone calls or text...help

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Re: droid maxx had no phone service....getting wireless emails, but no phone calls or messages
aeckard
Member

alex helped me on live chat.... ruled out all but bad sims card... so he is

shipping me a new one...

thanks

a

On Wed, Apr 29, 2015 at 5:54 PM, Verizon Wireless Customer Support <

View solution in original post

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Re: droid maxx had no phone service....getting wireless emails, but no phone calls or messages
vzw_customer_support
Customer Support
aeckard,

Let's get your phone acting right! Where are you located (zip)? What happens when you attempt to place a call or send a text? Are you connected to Wifi?

Remove the sim card for a minute, insert and retest http://www.verizonwireless.com/support/knowledge-base-83438/. Keep us posted if the issue persist.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: droid maxx had no phone service....getting wireless emails, but no phone calls or messages
aeckard
Member

alex helped me on live chat.... ruled out all but bad sims card... so he is

shipping me a new one...

thanks

a

On Wed, Apr 29, 2015 at 5:54 PM, Verizon Wireless Customer Support <

0 Likes