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Why can't I update without wi-fi?
TheQueenV
Member

I am having a lot of problems with my Droid Turbo - the latest of which is the error message "System Update Paused."  When I click it it takes me to the wifi screen.

I do not use wifi to update, I use MOBILE DATA.  I have seen this question posted twice in this forum, once it was never answered and the second time the answer made no sense.  Will someone PLEASE tell me how to fix whatever got clicked to make it think I want to use wifi for the update?  It needs to use mobile data.  THANK YOU!

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Re: System Update Paused - needs to use mobile data NOT wifi?
Ann154
MVP MVP
MVP

Actually it say to connect to wifi or have a strong 4G LTE connection. http://www.verizonwireless.com/support/droid-turbo-update/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: System Update Paused - needs to use mobile data NOT wifi?
Ann154
MVP MVP
MVP

Do you have any data restrictions on your line through the phone settings or on your account?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: System Update Paused - needs to use mobile data NOT wifi?
TheQueenV
Member

no restrictions.  apperantly you HAVE to use wifi for the software upgrade.  I'm not sure why that isn't stated anywhere.

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Re: System Update Paused - needs to use mobile data NOT wifi?
Ann154
MVP MVP
MVP

Actually it say to connect to wifi or have a strong 4G LTE connection. http://www.verizonwireless.com/support/droid-turbo-update/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes