Why do I have no battery life?
SoonerCicc
Enthusiast - Level 2

My phone battery dies about three times faster than it usually did even when I am not using it.  I don't have any apps open, I have deleted items that take up space and even apps and it dies faster and faster every single day. 

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Re: Why do I have no battery life?
jroeder
Specialist - Level 2

How long have you had the phone before this started happening?

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Why do I have no battery life?
SoonerCicc
Enthusiast - Level 2

its about 10 months old

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Re: Why do I have no battery life?
jroeder
Specialist - Level 2

Did you update the OS?

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Re: Why do I have no battery life?
SoonerCicc
Enthusiast - Level 2

Yes everything is up to date

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Re: Why do I have no battery life?
jroeder
Specialist - Level 2

I've heard many customers complain about their battery life declining after the last update, is this what happened to you?

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Re: Why do I have no battery life?
SoonerCicc
Enthusiast - Level 2

I guess it is possible I am just really frustrated with this my phone literally lasts for about an hour at a time

Re: Why do I have no battery life?
vzw_customer_support
Customer Service Rep

SoonerCicc, thanks for these details. It sounds like the recent software update may be conflicting with application softwares. Try uninstalling a few more applications and power your device off/on. You will then need to redownload the applications that you had before and monitor the battery life. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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