Why does it take so long to receive mms messages?
jmh01
Newbie

I am having difficulty receiving picture/group messages from both verizon and non verizon contacts. I have cleaned up the storage on my phone and have space available. I can send picture/group messages fine. Any solutions?

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Re: Phone takes a long time downloading picture text messages and group text
vzw_customer_support
Customer Service Rep

Being able to receive picture/group messages is very important, let’s find out some more information about this issue jmh01. Are you having any issues with using data on the device? When did this issue begin or that you first noticed? Have you attempted receiving a picture message with WiFi being turned off?


ChrisM_VZW
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