Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why does my device reset after the security update?
Bajo
Member

I applied the 25.201.6.kinzie update on June 7. This was the May 1, 2017 security update. Since then, my DT2 has restarted twice. Anyone else experiencing these restarts?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Restarts after May 1, 2017 security update
Bajo
Member

Opened a case with Motorola for this. They had me wipe the cache partition. Since that wipe, have not had a restart. Appears to have resolved the problem

View solution in original post

0 Likes
Re: Restarts after May 1, 2017 security update
Bajo
Member

Opened a case with Motorola for this. They had me wipe the cache partition. Since that wipe, have not had a restart. Appears to have resolved the problem

0 Likes