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Why won't Messages+ save contacts?
Reisb
Member

Hold down on bubble of a text I receive. Click add to contacts. Contacts app opens. Click add new contact. Enter name and save. Saves. Less than an hour later, the contact is no longer saved.

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Re: Messaging+ not saving contact?
BigBrain
Member

If its Android then download "Messenger" by Google from app store. It is much better.  If its Android and a Samsung phone then its whole lot better.

View solution in original post

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Re: Messaging+ not saving contact?
Snn5
Sr. Leader

Make sure, when you save the contact with Messaging+ that you are saving to your Verizon Cloud.  You can save to your phone or Gmail (most reliable way), but vzw has to sync with its own cloud.

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Re: Messaging+ not saving contact?
Reisb
Member

Not sure what this means. When I click to save, contacts app opens. I save all contacts to my Gmail account. None to my phone. Just doesn't permanently save from this app.

If it's because I need to save to "phone-cloud" instead of Gmail, this app will not work for me.

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Re: Messaging+ not saving contact?
BigBrain
Member

If its Android then download "Messenger" by Google from app store. It is much better.  If its Android and a Samsung phone then its whole lot better.

View solution in original post

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Re: Messaging+ not saving contact?
Reisb
Member

It's Android but it's Motorola Droid Turbo

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Re: Messaging+ not saving contact?
vzw_customer_support
Customer Support

Reisb Great, that is still an Android device. You can download “Messenger” by Google from the app store. Please feel free to let us know if we can be of further assistance.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Messaging+ not saving contact?
Reisb
Member

I'm OK with this answer, but is Verizon really telling me not to use the Verizon messaging+ app and use a different on instead?

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Re: Messaging+ not saving contact?
Snn5
Sr. Leader

VMM+ is the stock app on Verizon exclusive phones.  You can download a better message app though.  Sounds like the rep is condoning this, and agrees with the rest of us.

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Re: Messaging+ not saving contact?
Ann154
MVP MVP
MVP

The DROID Turbo comes with a second text message application called Messaging and has a green text message bubble icon. Try that application first before trying another application from the Play Store.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Messaging+ not saving contact?
vzw_customer_support
Customer Support

Reisb we certianly want to make sure to answer your questions. Can you please tell me if you are wanting to add the Verizon Cloud.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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