Why won't my computer recognize my Droid Turbo?

[mlgerb]

I can't get my computer to find my droid turbo. Any ideas?

[vzw_customer_support]

I personally prefer to backup my content to my computer, mlgerb. I want to make sure that you have the option to do so as well. Were you previously able to connect your device to the computer? What operating system is your computer running? Is there an error message you receive? Please review these steps to check for a conflict: http://spr.ly/6589BRdKz

AndreaS_VZW
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