Why won't my device recognize my SD card?
Hollywell
Newbie

When I put in my SD card, the turbo no longer recognizes the SIM card. How do I fix that?

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Correct answers
Re: turbo 2 SD installation
nicholas_g
Contributor - Level 3

Make sure they are both facing the proper way and are seated properly. If either is not seated properly it might prevent the sim from making contact with the pins inside the device that make contact with the sim card.

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Re: turbo 2 SD installation
Ann154
Community Leader
Community Leader

Did you put both the SD card and the SIM card in correctly?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: turbo 2 SD installation
Hollywell
Newbie

Yes.

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Re: turbo 2 SD installation
DrPJ
Newbie

I have exactly the same problem. Were you able to fix it?

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Re: turbo 2 SD installation
nicholas_g
Contributor - Level 3

Make sure they are both facing the proper way and are seated properly. If either is not seated properly it might prevent the sim from making contact with the pins inside the device that make contact with the sim card.

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