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Will not send text to more than one person
dennismanto
Member

All of a sudden my phone will not send text message if it is going to more than one person.  Plus it would not send a video that I received in a text message.  In the past I could send a text message to more than one person and could send videos.  Any ideas?

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Re: Will not send text to more than one person
ttipgem
Sr. Member

Are you having any problems with the data service/connection on your phone?

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Re: Will not send text to more than one person
Montel2
Novice

D,

Can you give us more information please?

1. type of Text app

2. Have you set a data cap or reached or exceeded data limit

3. any recent system or text app updates?

4. made any recent changes to phone settings

5. Are you using Smart Actions WIFI option with data disabled?

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Re: Will not send text to more than one person
dennismanto
Member

I use the default text app that came with the phone .  I have not changed an of the setting to my knowledge. 

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Re: Will not send text to more than one person
Montel2
Novice

Are you retaining copies of sent texts? My coworker had over 500 messages

in a sent text folder.

Geoff

Private info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

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Re: Will not send text to more than one person
ttipgem
Sr. Member

Are you having any other data issues?

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Re: Will not send text to more than one person
dennismanto
Member

no other data issues

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Re: Will not send text to more than one person
Montel2
Novice

Are you retaining copies of sent texts? Also check that you cache is empty.

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Re: Will not send text to more than one person
dennismanto
Member

No I delete at lease once a week. 

right now there at less than 20.

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Re: Will not send text to more than one person
Montel2
Novice

I appreciate your patience as we are trying to figure this out by process of elimination. What System version do you have an when did it update?

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