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Won't Load Up
sal222
Member

My RAZR will not load p it stays on the loading red surge for several minutes. I cannot access my phone at all Please help

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Re: Won't Load Up
SoccerRef12
Sr. Member

What happened immediately before the problem showed up? Was it after an app installation? What have you tried to resolve the problem?

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Re: Won't Load Up
tc4
Member

Mine did the same thing only it was not plugged in and I am sure the battery was not dead. I tried turning it on and it won't do anything, no light, nothing. I am going to plug it in and charge it over night and hope that helps but I really don't think it will. Never been wet and always in a case and in excellent shape. Can't upgrade until Feb. Phone should last at least the length of contract!

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Re: Won't Load Up
tc4
Member

I plugged it in all night last night and nothing this morning.

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Re: Won't Load Up
SoccerRef12
Sr. Member

Have you tried holding the power button for about 15 seconds? If that doesn't work try holding both volume buttons and the power button simultaneously for 15 seconds.

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Re: Won't Load Up
tc4
Member

Called the service number and I tried both of those. Holding the on button and the volume up and down in the middle rebooted the phone. Was thrilled it worked. Thanks so much for answering!!  Just hoping it stays working LOL. Have a good day!

 

      One must find the beauty in each day.

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