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after kitkat update volume has decreased and text messages won't go away on circles widget after viewing them and battery life has gotten horrible
txlineman
Member

my phones volume has decreased drastically since the kit hat update my battery life has been shot down and text messages don't seem to go away from the circles widget on the home screen even after viewing them any help is appreciated thanks

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Re: after kitkat update volume has decreased and text messages won't go away on circles widget after viewing them and battery life has gotten horrible
vzw_customer_support
Customer Support

@txlineman,

Let's get to the bottom of this! Software updates are meant to improve your phone, not cause you headaches.

Did you notices these issues right after the software update? It is recommended that you perform a hard reset http://vz.to/1pABkK6 after major software updates, as some 3rd party apps may no longer be compatible with the new software. May sure not to auto restore http://vz.to/1kNKYIJ your apps. Try this and retest. Keep me posted.

JohnB_VZW

Follow us on Twitter @VZWSupport

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