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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
battery, apps updating
DARSIMM
Member

My phone is constantly dying. It is always updating an app, it didn't use to do that. Does it have a virus possibly?  It is dead after 6 hours after a complete charge.  Help!

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Re: battery, apps updating
vzw_customer_support
Customer Support

DARSIMM, this is a concern to me. I want to make sure that you're getting the most out of the battery life on your phone. How long has this been going on with your phone? Are you using the charger that came with the device or a 3rd party charger? Is there any kind of physical/liquid damage to the phone?



KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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