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battery, apps updating
DARSIMM
Member

My phone is constantly dying. It is always updating an app, it didn't use to do that. Does it have a virus possibly?  It is dead after 6 hours after a complete charge.  Help!

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Re: battery, apps updating
vzw_customer_support
Customer Support

DARSIMM, this is a concern to me. I want to make sure that you're getting the most out of the battery life on your phone. How long has this been going on with your phone? Are you using the charger that came with the device or a 3rd party charger? Is there any kind of physical/liquid damage to the phone?



KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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