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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
could see my pics yesterday...can't now. says they are there but black screens. what do I do ?
dar1966
Member

help

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Re: could see my pics yesterday...can't now. says they are there but black screens. what do I do ?
vzw_customer_support
Customer Support

@dar1966


It's important to me that all of your features on your device are working properly!  Let's figure this out together.


Is this problem happening on your Motorola Droid Turbo?  Are these pictures you've taken with your device camera?  What steps do you take on your device to access your pictures?  Try powering your device off and back, then retest.  Please keep me posted so that I can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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