droid maxx text app crashes

[1976KaRo]

Text messaging app keeps crashing in the middle of typing a text.I'm using the factory installed app.What's the deal?

[vzw_customer_support]

Let's keep the text messages flowing, 1976KaRo. We would want to clear the cache on your messaging application. Here are the steps http://vz.to/1dBjaPL

RobinD_VZW

Follow us on twitter @VZWSupport

[1976KaRo]

OK I cleared the cache and still keeps crashing.Not to mention since I've upgraded in locations that I once had excellent internet service is horrible now.

[runneranne]

How do you clear the cache on the messaging app.  When I pull up my apps there isn't one for texting

[vzw_customer_support]

Hi there runneranne! Here is how to clear the cache: http://www.verizonwireless.com/support/devices/knowledge_base.html/58116/&lid=sayt&sayt=droid%20razr...

Let us know if you need further assistance.

Thank you,

LenaA_VZW
Follow is on Twitter @VZWSupport

[vzw_customer_support]

1976KaRo Being to have working text messages is important. We apologize for the issues with the crashing since the update. When you cleared the cache, did you also force stop and clear data? If not, try that and restart the phone before testing the application.

Sheritah_vzw
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@VZWSupport