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droid maxx text app crashes
1976KaRo
Member

Text messaging app keeps crashing in the middle of typing a text.I'm using the factory installed app.What's the deal?

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Re: droid maxx text app crashes
vzw_customer_support
Customer Support

Let's keep the text messages flowing, 1976KaRo. We would want to clear the cache on your messaging application. Here are the steps http://vz.to/1dBjaPL

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: droid maxx text app crashes
1976KaRo
Member

OK I cleared the cache and still keeps crashing.Not to mention since I've upgraded in locations that I once had excellent internet service is horrible now.

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Re: droid maxx text app crashes
runneranne
Member

How do you clear the cache on the messaging app.  When I pull up my apps there isn't one for texting

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Re: droid maxx text app crashes
vzw_customer_support
Customer Support

Hi there runneranne! Here is how to clear the cache: http://www.verizonwireless.com/support/devices/knowledge_base.html/58116/&lid=sayt&sayt=droid%20razr...

Let us know if you need further assistance.

Thank you,

LenaA_VZW
Follow is on Twitter @VZWSupport

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Re: droid maxx text app crashes
vzw_customer_support
Customer Support

1976KaRo Being to have working text messages is important. We apologize for the issues with the crashing since the update. When you cleared the cache, did you also force stop and clear data? If not, try that and restart the phone before testing the application.

Sheritah_vzw
Follow us on Twitter
@VZWSupport

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