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earbuds not fitting in jack anymore
goldeeneyes
Member

Hello, I have razr m and just recently my I plugged my earbuds into the jack, the same ones I have been using, and the connection between the buds and the jack is spotty. My buds work in my other devices, so I'm just wondering if my jack has worn out? my phone is just over a year old.

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Re: earbuds not fitting in jack anymore
Ann154
Expert
Expert

Or dirty. Clean it out with some compressed air.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: earbuds not fitting in jack anymore
vzw_customer_support
Customer Support

@goldeeneyes,

Let get to the bottom of this! Have you checked to make sure the is nothing inside the headset jack? Try Ann154 suggestion and see if that help. If not, I suggest taking into a VZW store http://bit.ly/3SdsA for a hands evaluation.

JohnB_VZW

Follow us on Twitter @VZWSupport

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