Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
email authentication fails consistently
dfeigen115
Member

I use the built in email client to access my AOL accounts (2). Each has a different password. The password has not changed and I can successfully log in to AOL and access both accounts. Almost on a daily basis I receive a login failed, could not be authenticated on one email acct or the other (sometimes both).  If I re-enter the "unchanged" password, it connects and I get my mail. More recently, this happens way too often.

Any thoughts.

Labels (1)
0 Likes
Re: email authentication fails consistently
Ann154
Expert
Expert

Did you setup those accounts under the AOL option? Try removing them and adding again under the "Other" email account option. This way you can manually enter and verify the email server settings for the accounts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes