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emails stuck in outbox
ELIWIS11
Newbie
‎10-30-2016 06:13 PM

I just discovered that my droid turbo holds all sent and forwarded emails in the outbox.  I have followed the entire troubleshooting directions, removed and reinstalled the account and I still am only able to reply to emails, not initiate them.  All the settings are correct.  how can I fix this?

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Re: emails stuck in outbox
Ann154
Community Leader
Community Leader
‎10-30-2016 06:23 PM

What is the email domain name for your account?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: emails stuck in outbox
ELIWIS11
Newbie
‎10-30-2016 06:36 PM

mail.optonline.net

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Re: emails stuck in outbox
mama23dogs
Legend
‎10-30-2016 08:28 PM

So delete them.  Then change settings to kee sent mail for a limited time.

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Re: emails stuck in outbox
EdW_VZW
Verizon Employee
‎11-01-2016 06:37 PM

It is frustrating with not being able to send out stuck emails in your outbox, Eliwish11. I'll help you with getting those emails unstuck and sent off.  Let’s make sure your mobile/cellular data is working. Is your Wi-Fi turned off? Are you able to browse the internet? Here’s a link to help with turning off your Wi-Fi http://vz.to/2ebRDMU . Let me know if you need more assistance.

Thanks,

Ed W

Follow us on Twitter @VZWSupport

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