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first part of call cut off after VOLTE update
Edistobob
Member

Since the VOLTE update, the first few words spoken by the called party (or the first second or so of his answer) are cut off. These are for calls made to landline phones--have not really noticed it on calls to other mobile phones.. If I turn off Advanced Calling, the problem goes away. Anyone else seeing this? Any known fix?

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Re: first part of call cut off after VOLTE update
vzw_customer_support
Customer Support

We want your experience with the newest update to be great, Edistobob. The trouble you've described has been brought to Motorola's attention to ensure a more permanant resolution can be found. In the meantime, turning off Advanced Calling for calls to non-Advanced Calling customers would be the temporary option. Keep checking http://www.verizonwireless.com/support/droid-turbo-update for any new release on software to resolve the trouble.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: first part of call cut off after VOLTE update
vzw_customer_support
Customer Support

We want your experience with the newest update to be great, Edistobob. The trouble you've described has been brought to Motorola's attention to ensure a more permanant resolution can be found. In the meantime, turning off Advanced Calling for calls to non-Advanced Calling customers would be the temporary option. Keep checking http://www.verizonwireless.com/support/droid-turbo-update for any new release on software to resolve the trouble.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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