An Accepted Solution is available for this post.
how do i activate my esim on my new motorola razor?
kelly110570
Newbie
‎07-02-2020 06:16 PM

Can anyone help me with activating my esim card on my Motorola Razor?

Labels (1)
Labels
0 Likes
5 Replies
An Accepted Solution is available for this post.
Re: how do i activate my esim on my new motorola razor?
Tigerstep
Specialist - Level 3
‎07-03-2020 06:56 AM

Return it and get a phone that isn't esim only. It's the biggest pain to get activated.

0 Likes
An Accepted Solution is available for this post.
Re: how do i activate my esim on my new motorola razor?
vzw_customer_support
Customer Service Rep
‎07-04-2020 06:31 PM

We would be happy to activate this device with you. To do so, please reach out to us at 1-800-922-0204, or online through a Private Note, or @VZWSupport on Twitter or Facebook.

 

RobertH_VZW

0 Likes
An Accepted Solution is available for this post.
Re: how do i activate my esim on my new motorola razor?
kelly110570
Newbie
‎07-10-2020 04:12 AM

Well I spent HOURS in a Verizon store getting my phobt activated only to out that ICCID NUMBER I was given on my box was not the same ICCID inside the phone itself so it get fixed but the manufacturer is: Motorola really messed up the pooch on this one.

0 Likes
An Accepted Solution is available for this post.
Re: how do i activate my esim on my new motorola razor?
Susanne123
Newbie
‎09-22-2020 07:30 PM

Been on with Verizon tech support for 5 hours and can’t get it done. It accepted the gr code finally but couldn’t make a call.

0 Likes
An Accepted Solution is available for this post.
Re: how do i activate my esim on my new motorola razor?
vzw_customer_support
Customer Service Rep
‎09-24-2020 07:35 PM

Hello, Susanne123. We want to make sure you have a working device. Were you able to get it activated, or are you still having issues? CourtneyM_VZW

0 Likes