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how do i activate my esim on my new motorola razor?
kelly110570
Member

Can anyone help me with activating my esim card on my Motorola Razor?

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Re: how do i activate my esim on my new motorola razor?
Tigerstep
Sr. Member

Return it and get a phone that isn't esim only. It's the biggest pain to get activated.

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Re: how do i activate my esim on my new motorola razor?
vzw_customer_support
Customer Support

We would be happy to activate this device with you. To do so, please reach out to us at 1-800-922-0204, or online through a Private Note, or @VZWSupport on Twitter or Facebook.

 

RobertH_VZW

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Re: how do i activate my esim on my new motorola razor?
kelly110570
Member

Well I spent HOURS in a Verizon store getting my phobt activated only to out that ICCID NUMBER I was given on my box was not the same ICCID inside the phone itself so it get fixed but the manufacturer is: Motorola really messed up the pooch on this one.

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Re: how do i activate my esim on my new motorola razor?
Susanne123
Member

Been on with Verizon tech support for 5 hours and can’t get it done. It accepted the gr code finally but couldn’t make a call.

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Re: how do i activate my esim on my new motorola razor?
vzw_customer_support
Customer Support

Hello, Susanne123. We want to make sure you have a working device. Were you able to get it activated, or are you still having issues? CourtneyM_VZW

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