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i have a brand new droid maxx everything set up fine but i have no sound for incoming call messages or games help!!!
lizard1701
Member

brand new droid maxx everything set up fine ! i have no sound what so ever for incoming calls no speaker no notification sound for text and games??

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Re: i have a brand new droid maxx everything set up fine but i have no sound for incoming call messages or games help!!!
vzw_customer_support
Customer Support

Were here to help out with the sound issues, lizard1701! With regards to audio, is it present if you use headphones? Have you had a chance to review the sound settings under Settings > Sound > and re-configured the sound settings for some of these services?

If this does not help, hold down the power and volume down keys simultaneously, until it it shuts off. If audio does not come back after this, try safe mode. This can let us know if there is a rogue app causing this.

http://vz.to/QsdnYZ

Let us know if this helps. Thank you, lizard1701.

NicandroN_VZW

Follow us on twitter @VZWSupport

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