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iPhone 5s, OSI 7.1 Caller ID just quit working
LesterD
Member

Have had phone for several months, upgraded to new operating system about 7 days ago. Caller ID stopped working and every call simply says "Unknown," including those in my contacts.

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Re: iPhone 5s, OSI 7.1 Caller ID just quit working
vzw_customer_support
Customer Support

LesterD lets get your device running smoothly again! Fill us in on the details and we'll get right to work! When viewing the contacts through the Phone app, are the names appearing? Have you recently imported the contacts or made any changes?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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