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incompatible format with Turbo 2
tgraves2j
Member

When I try to open pictures taken with my Droid Turbo 2, it says incompatible format. Not all the time though. What's up?

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Re: incompatible format with Turbo 2
vzw_customer_support
Customer Support

Hello tgraves2j,


I take pictures all the time and would be concerned too if this were happening to me. What app are you using when you get this message? When did this first begin to happen?


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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