incompatible format with Turbo 2
tgraves2j
Newbie

When I try to open pictures taken with my Droid Turbo 2, it says incompatible format. Not all the time though. What's up?

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Re: incompatible format with Turbo 2
vzw_customer_support
Customer Service Rep

Hello tgraves2j,


I take pictures all the time and would be concerned too if this were happening to me. What app are you using when you get this message? When did this first begin to happen?


ChristopherM_VZW
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