Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
my Droid Turbo 2 will not charge
Carolynlsp
Member

I am having a problem with my Droid Turbo 2 charging.  It will not charge in 15 minutes anymore.

Labels (1)
0 Likes
Re: my Droid Turbo 2 will not charge
bd94s10
Sr. Member

There are several threads on various forums about this challenge. If your within the 1-yr warranty (I don't think the device has been out that long) then I'd suggest seeing what VZW/Moto can do. I know Moto was helping customers with the original Turbo that experienced challenges past the 1-yr warranty. My Father had the Turbo 1 and was able to get it swapped due to the cracked screen warranty. The replacement he received was defective but the 2nd replacement worked just fine. That was until he dropped it in his drink a few weeks later. Luckily he was ready for his upgrade. LOL

0 Likes
Re: my Droid Turbo 2 will not charge
vzw_customer_support
Customer Support

This is certainly concerning to hear! Are all background applications disabled prior to attempting to charge the device?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes